• View
  • Garden
  • Pet friendly
  • Swimming pool
  • Free WiFi
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms

Located a 15-minute drive from Kraków-Balice airport and a 30 minute walk to the Old Town, the 4-star Novotel Kraków City West offers its guests spacious, air-conditioned rooms with free internet. Each one has a private bathroom with a hairdryer. The rooms at Novotel Kraków City West have furniture in warm colors, and include a work area. An electric kettle, a safe and a fridge are also available in each room. A rich breakfast buffet is available in the mornings. Novotel Kraków City West's restaurant serves Polish and international dishes throughout the day. Guests can enjoy a modern lobby with a choice of plush seating coupled with a library and a dedicated kids corner. There is also a Novo2 Lounge Bar, where live music can be enjoyed. The Old Town is 2.5 mi away from the hotel. The Kraków-Balice International Airport is 6.2 mi from the Novotel.

Couples in particular like the location – they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

Top Location: Highly rated by recent guests (8.2)

Breakfast Info

Continental, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 sofa bed
and
1 queen bed
Bedroom :
1 queen bed
Living room:
1 sofa bed
Bedroom :
1 queen bed
Living room:
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.6
Cleanliness
9.0
Comfort
8.8
Value for money
8.5
Location
8.2
Free WiFi
8.7
Select topics to read reviews:

See what guests loved the most:

  • Oana
    Romania Romania
    Nice staff, very clean and quiet, the children loved the pool.
  • Kiran
    India India
    Children area is super cool! Family room is with animal theme. Lovely one!
  • Ivana
    Canada Canada
    The hotel was surprisingly great, quiet locations, clean, staff was helpful and friendly. It is a family friendly hotel, we stayed during Easter time, there were some activities for kids. Breakfast was fantastic, good selection of food and drinks,...

Hotel area info

Restaurants
1 Restaurant On Site

  • Novo Square
    • Cuisine
      European
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Gluten-free

Amenities of Novotel Kraków City West
Great facilities! Review score, 8.6

Most popular amenities
  • Indoor swimming pool
  • Private Parking
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Restaurant
  • Bar
Bathroom
  • Private Bathroom
Bedroom
  • Wardrobe or closet
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
  • Badminton equipment
  • Kids' club
  • Cycling
  • Ping-pong
  • Casino
  • Game room
Living Area
  • Desk
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not possible) and costs 65 zł per day.
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • ATM on site
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
  • Board games/Puzzles
Cleaning Services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
Indoor swimming pool
  • Open all year
Spa
  • Locker rooms
  • Beach chairs/Loungers
  • Fitness center
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian
  • Polish
  • Russian
  • Ukrainian

House rules

Novotel Kraków City West takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa UnionPay credit card JCB Diners Club American Express Cash Novotel Kraków City West accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Novotel Kraków City West

  • The prices at Novotel Kraków City West may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Novotel Kraków City West is from 4:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Novotel Kraków City West can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Novotel Kraków City West has 1 restaurant:

    • Novo Square

  • Novotel Kraków City West is 1.8 miles from the center of Krakow. All distances are measured in straight lines. Actual travel distances may vary.

  • Novotel Kraków City West offers the following activities/services (charges may apply):

    • Fitness center
    • Cycling
    • Game room
    • Ping-pong
    • Casino
    • Kids' club
    • Badminton equipment
    • Swimming pool
    • Locker rooms
    • Bicycle rental

  • Room options at Novotel Kraków City West include:

    • Double
    • Twin
    • Suite

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, Novotel Kraków City West is popular with guests booking family stays.